This Privacy Policy describes how 720pstream collects, uses, stores, and protects personal information provided by users of the platform. It applies to all players registered on 720pstream.org and is consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
720pstream ("720pstream," "the Platform," "we," "us," "our") is the operator of the online gaming and casino platform accessible at 720pstream.org, serving Filipino players across the Philippines. 720pstream is committed to protecting the personal data of every player who registers and uses the platform, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission of the Philippines.
As a personal data controller under Philippine law, 720pstream determines the purposes and means by which personal information is processed in connection with platform operations. This Privacy Policy sets out clearly what data we collect, why we collect it, how it is used and stored, with whom it may be shared, and what rights players have in relation to their personal data.
Players who are residents of the Philippines have specific rights under the DPA. Where applicable, 720pstream processes personal data in accordance with the principles of transparency, legitimate purpose, and proportionality as mandated by the DPA and enforced by the National Privacy Commission.
720pstream collects personal data in the categories described below. We collect only the information that is necessary and proportionate to the purposes for which it is processed.
| Category | Data Elements | Mandatory? |
|---|---|---|
| Registration Data | Philippine mobile number, date of birth, chosen username, account password (hashed) | Yes |
| Identity Verification | Full legal name, government-issued ID type and number, date of birth, address, photo ID images | For withdrawals above thresholds / on request |
| Financial Data | GCash/Maya wallet identifiers, BPI/BDO/UnionBank account references (last four digits), transaction history, deposit and withdrawal records | Yes, for payment processing |
| Gameplay Data | Game session records, wager amounts, outcomes, bet history, bonus redemption history, RTP exposure data | Yes, automatically generated |
| Device & Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, session timestamps, connection type | Yes, automatically collected |
| Location Data | Approximate geographic location derived from IP address (city/region level). 720pstream does not collect GPS or precise device location. | Yes, automatically collected |
| Communications Data | Support chat transcripts, emails sent to 720pstream, feedback submissions | Where applicable |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, session reminders configured, responsible gaming tool usage | Where applicable |
720pstream does not knowingly collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect information about racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation.
720pstream collects personal data through the following channels and methods:
720pstream processes personal data for the following specific, legitimate purposes. We do not process personal data for any purpose incompatible with those listed below without first obtaining the player's express consent or as otherwise required by law.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and operating your 720pstream player account, including authentication, password management, and account communications. |
| Identity Verification (KYC) | Verifying that players meet the minimum age requirement of 21 years and confirming player identity to comply with PAGCOR regulatory requirements and anti-money laundering obligations. |
| Payment Processing | Processing GCash, Maya, bank transfer, and other approved deposit and withdrawal transactions, and maintaining transaction records as required by Philippine financial regulations. |
| Game Provision & Integrity | Delivering the gaming services you use on 720pstream, maintaining game outcome records, detecting and investigating suspected fraud, collusion, or terms-of-service violations. |
| Legal & Regulatory Compliance | Meeting 720pstream's obligations under PAGCOR licensing conditions, the Philippine Anti-Money Laundering Act, the Data Privacy Act of 2012, and other applicable laws and regulations. |
| Responsible Gaming | Administering self-exclusion requests, deposit limits, session reminders, and other responsible gaming tools; identifying patterns of play that may indicate problem gambling requiring intervention. |
| Customer Support | Responding to queries, disputes, and complaints submitted to the 720pstream support team, and maintaining records of support interactions. |
| Security & Fraud Prevention | Monitoring platform access for unauthorised activity, detecting account takeover attempts, and protecting the integrity of player funds and platform operations. |
| Marketing (with consent) | Sending promotional communications about 720pstream bonuses, new game releases, and platform updates to players who have opted in to receive such communications. |
| Platform Analytics | Analysing aggregated and anonymised usage data to improve the 720pstream platform, game lobby, and user experience. Individual player profiles are not shared for these purposes. |
Under the Philippine Data Privacy Act of 2012, 720pstream processes personal data on one or more of the following legal bases:
720pstream does not sell player personal data to third parties. Personal data is shared only in the circumstances and with the categories of recipients described below, and only to the extent necessary for the stated purpose:
Transaction data is shared with GCash (G-Xchange Inc.), Maya (Paymaya Philippines Inc.), and banking partners as necessary to process deposits and withdrawals. These providers operate under their own privacy policies and are subject to Bangko Sentral ng Pilipinas (BSP) oversight.
Where 720pstream uses third-party KYC providers to assist with age verification and identity confirmation, the relevant personal data is shared under data processing agreements that require the provider to maintain the same data protection standards as 720pstream.
Game session identifiers and non-personally-identifying gameplay data may be passed to certified game developers (such as JILI and Pragmatic Play) for the purpose of game round verification, dispute resolution, and regulatory audit trails. These providers receive only data necessary for their specific function and are contractually prohibited from using it for any other purpose.
720pstream may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required by law, court order, or legitimate regulatory inquiry. Such disclosures are made in compliance with the DPA's provisions on processing for public authority purposes.
Anonymised or pseudonymised data may be shared with third-party security and fraud prevention services to protect platform integrity. These services do not receive personally identifying information beyond what is strictly required.
The 720pstream platform serves Filipino players and operates primarily within the Philippine regulatory framework. Certain third-party service providers engaged by 720pstream — particularly certified game content providers and technical infrastructure partners — may process data in jurisdictions outside the Philippines.
Where personal data is transferred to recipients located in jurisdictions outside the Philippines, 720pstream implements appropriate safeguards consistent with Section 21 of the DPA and the implementing rules of the National Privacy Commission. These safeguards include:
Players who wish to obtain further information about specific international transfers of their personal data may contact the 720pstream Data Protection Officer using the contact details provided in Section 16.
720pstream retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of active account + 5 years post-closure | Regulatory and legal obligation |
| Identity Verification Documents | 5 years from date of verification or account closure | PAGCOR licensing & AMLA requirements |
| Financial Transaction Records | 5 years from transaction date | Anti-Money Laundering Act obligations |
| Gameplay and Bet History | 3 years from session date | Dispute resolution & regulatory audit |
| Support Communications | 3 years from last interaction | Dispute resolution |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, 720pstream will securely delete or anonymise personal data in a manner that prevents reconstruction of the individual's identity. Where deletion is not immediately practicable due to backup systems or legal hold requirements, data in backup storage will be protected from further processing and deleted at the earliest practicable opportunity.
720pstream implements technical and organisational security measures appropriate to the sensitivity of the personal data processed and the risks identified through ongoing risk assessment. Current security measures include:
720pstream uses cookies and similar tracking technologies to operate the platform effectively, maintain session continuity, and understand how players interact with the game lobby and account features. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for core platform functions including session authentication, account login state, and wallet balance display. Cannot be disabled without breaking core functionality. | No |
| Functional | Remember player preferences such as preferred language, game lobby display settings, and "Remember Me" login state on personal devices. | Yes |
| Analytics | Collect anonymised data about page views, game lobby navigation, and feature usage to help 720pstream improve the platform experience. No individual player profiling is conducted using analytics cookies. | Yes |
| Security | Used by fraud detection and session integrity systems to identify unusual access patterns that may indicate account compromise or bot activity. | No |
Players can manage non-essential cookie preferences through their browser settings. Disabling functional or analytics cookies will not affect access to 720pstream's core gaming services, though some preference-saving features may be unavailable. 720pstream does not use cookies to serve advertising to players on third-party websites.
Under the Philippine Data Privacy Act of 2012, players have the following rights with respect to their personal data held by 720pstream. These rights may be exercised by contacting the 720pstream Data Protection Officer using the details in Section 16.
Request a copy of the personal data 720pstream holds about you and information about how it is processed. We will respond within 15 business days of a verified request.
Request correction of inaccurate or incomplete personal data. Players may update certain account details directly through the account settings dashboard.
Request deletion of personal data where it is no longer necessary for the purpose collected, or where consent has been withdrawn and no other legal basis applies. Note that regulatory retention obligations may limit this right for certain data categories.
Object to processing based on legitimate interests, including direct marketing and certain analytics activities. Where you object to marketing, we will stop that processing immediately.
Request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible and where the legal basis for processing is consent or contract.
File a complaint with the National Privacy Commission of the Philippines if you believe 720pstream has violated your rights under the Data Privacy Act of 2012. The NPC is reachable at privacy.gov.ph.
Parents and guardians who believe their child under the age of 21 has registered an account on 720pstream should contact the Data Protection Officer immediately at the contact details in Section 16. 720pstream will investigate the matter promptly and, upon confirmation, close the account and return any funds deposited to the original payment method.
720pstream processes certain player data specifically in service of its responsible gaming obligations. This processing is conducted in compliance with PAGCOR's responsible gaming framework and the DPA's provisions on processing for purposes related to the public interest.
Responsible gaming data processed by 720pstream includes:
This data is used solely for the purpose of administering 720pstream's responsible gaming programme and meeting regulatory obligations. It is not used for marketing purposes and is not shared with third parties except where required by PAGCOR or other regulatory authorities as part of a licensed operator's responsible gaming reporting obligations.
For more information about 720pstream's responsible gaming tools, including self-exclusion, deposit limits, and access to PAGCOR support resources, please visit our Responsible Gaming page.
The 720pstream platform integrates third-party services including certified game providers (JILI, Pragmatic Play, PG Soft, and others), payment processors (GCash, Maya, BPI, BDO, UnionBank), and operational tools. These third-party services operate under their own privacy policies and data handling practices.
When you interact with a third-party game or payment service integrated within the 720pstream platform, you may be subject to that provider's privacy practices in addition to this Privacy Policy. 720pstream is not responsible for the privacy practices of third-party service providers; however, all third parties with whom personal data is shared are required to maintain appropriate data protection standards under contractual obligations with 720pstream.
720pstream does not link to external websites from this platform, and players accessing the 720pstream platform through links on third-party websites do so under those websites' respective privacy policies. 720pstream assumes no responsibility for the data practices of websites that link to or from 720pstream.org.
720pstream may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
Where updates to this Policy are material — meaning they substantially affect how player data is collected, used, or shared — 720pstream will notify affected players by:
Continued use of the 720pstream platform following the effective date of a material policy update constitutes acknowledgment of the updated Privacy Policy. Where a player does not accept material changes, they may request account closure and withdrawal of their available balance before the effective date by contacting support.
Players are encouraged to review this Privacy Policy periodically. The current version is always accessible via the Privacy Policy link in the 720pstream website footer.
In compliance with Section 21 of the Philippine Data Privacy Act of 2012, 720pstream has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Privacy Policy. The DPO is the primary point of contact for all privacy-related queries, data subject rights requests, and complaints.
For complaints that cannot be resolved directly with 720pstream, Filipino players have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC's contact information and formal complaint procedures are published on the NPC's official website.
720pstream processes personal data in full compliance with the Philippine Data Privacy Act of 2012 and all NPC implementing rules. Our designated DPO oversees compliance and handles data subject requests.
Every piece of data you transmit to 720pstream — login credentials, payment details, identity documents — travels through SSL/TLS encryption. No personal data is ever transmitted in plain text.
720pstream does not sell, rent, or commercially transfer your personal data to third parties for their independent use. Data shared with service providers is strictly limited to operational purposes under binding contractual protections.
Access, correction, erasure, portability, objection — your DPA rights are real and 720pstream honours them. Submit a request to our DPO and we'll respond within 5 business days and complete the action within 15.
720pstream keeps your data only as long as legally required or operationally necessary. When the retention period expires, data is securely deleted or anonymised — not kept indefinitely by default.
In the event of a data breach affecting your personal information, 720pstream is prepared to notify the NPC within 72 hours and inform affected players promptly — consistent with NPC Circular 16-03 requirements.
Your personal information is protected under Philippine law on 720pstream. Transparent practices, certified games, instant GCash payouts — for Filipino players 21 and above.